Important Notices
We do not offer compensation in the following situations：
1) Unmatched size: the actual size of the product does not match the measurement provided by the seller.
2) Unmatched product: the actual product does not match the seller's deｓｃｒｉｐｔion
3) Unmatched logo or brand: the logo or brand of the actual product does not match the logo or brand displayed in the deｓｃｒｉｐｔion.
4)Unmatched color：After receiving the product from the seller, we will check whether the color of the product match with your order. In case the color provided by the seller and the color ordered by the buyer are not the same, onebound is not responsible for any compensation. For example, the product deｓｃｒｉｐｔion says ‘light blue’ and you choose blue color. After you receive the blue item, we are not responsible for any compensation based on a difference in color shade. Sometimes there is a slight color difference, due to the difference in computer monitors, which could lead to color difference between the online picture and the delivered item.
5) Parcel has been seized by local customs.
