After submitting the order, can I exchange my order?
If you need to exchange the color or size of your goods during the purchase process, you can send message to us through "My onebound". If:
The seller fails to deliver your goods, we will contact the seller to consultation and exchange.
The seller have delivered your goods, we will contact the seller to consultation the exchange. If the seller agree to exchange, you should pay the exchange freight, after your confirm, we will exchange for you.
Related Helps
Next- Who is suspicion sellers?
- Can I combine domestic freight if I order several items from the same seller?
- Can I order the customizable item?
- After submitting the order, can I exchange my order?
- What if the goods I want out of stock?
- Forget to note the colour or size I want?
- Will onebound help to check the qualtiy when they arrive?
- Why it is out of stock in onebound when in stock online?
- What if fragile is broken during shipping?
- How to order from 1688.com
